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Welcome to the dedicated service for Perla Diamante Members diamante CostaCrociere

Stress-free luggage: book the service

Please provide your booking information.

Tracking

Please provide the following information for the BagExpress delivery.

Stress-free luggage: luggage picked up from home and luggage sent home

Welcome to the exclusive area for Perla Diamante Members to benefit from the privilege of “Stress-free luggage
with our partner BagExpress.

The free service includes the collection of a bag of up to a maximum of 32 kg from your home, the dispatch to the departure port and, at the end of the cruise, delivery back to your home. You can also use the service only for otward or return trips.

You can book this service for free, starting from 20 days prior to the departure date of your cruise.

The service is available for cruises departing from one of the following ports. Italy: Civitavecchia, Genoa, Naples, Palermo, Savona, Trapani, Trieste and Venice. France: Marseille and Toulon. Spain: Barcelona.

If you have more than one luggage you wish to send, in this area you can also book for a fee, as well as will be able to book the service all passengers traveling on the same reservation number and cabin. The maximum amount of luggage allowed on board is 2 pieces per person (hand luggage excluded).

This service is available for Perla Diamante Members living in one of the following countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.

In UE are therefore reachable all locations with the exception of: the Channel Islands, the Canary Islands, the cities of Ceuta and Melilla, Madeira, Porto Santo, Malta and Cyprus.
The service can also be booked by contacting our call centre (199 418 428 from Italy, +39 08119706711 from the other European countries listed above); the cost of the call depends on your telephone service provider.



Find out the benefits of the service

Collection and delivery

You will find your luggage in your cabin when you board and get it home when you return. Your Costa Crociere holiday will be even more relaxing: with bagexpress you travel comfortably and #handsfree

You can send your luggage without any limitations

With bagexpress you can send and receive your luggaged at affordable rates. The maximum amount of luggage allowed on board the ship is 2 pieces per person (excluding hand luggage).

Your luggage is in safe hands

With bagexpress you sleep easy when you travel: thanks to the technological support of UPS, world leader in shipments, you are guaranteed to find your luggage at its destination.

An exclusive service for special luggage

bagexpress is ideal for shipping bulky luggage, sports or professional equipment: golf bags, skis, diving equipment, strollers and other items travel in first class.

With bagexpress you never travel alone

bagexpress call centre is always at your disposal to assist you in each step of the process: from departure, with explanation and information on rates and promotions, until arrival with notification of delivery.

Need any help?

BagExpress Customer Services

+39 081 19706711

Send an email to

info@bagexpress.it

Contact us on Whatsapp

+39 331 7120781

Service only available via chat

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